Privacy Policy
PartSource Oshawa 1429 Harmony Road N Unit 13 (“the business”, “we”, “our”, or “us”) values straightforward communication and reasonable handling of personal information. This privacy policy explains how information may be collected, used, stored, disclosed, and protected when you visit this website, contact the business, or submit an inquiry about car parts, accessories, fitment help, or store-related services. The business contact point presented on this page is 1429 Harmony Road N, Unit 13, Oshawa, Ontario, L1H 7K5, Canada, phone +1 905-576-9976, and privacy-related questions may also be directed to [email protected].
We may collect information you choose to provide, including your name, email address, phone number, inquiry topic, vehicle details, and the content of your message. If you call the store, staff may also note practical details needed to answer your request, such as year, make, model, engine type, part number references, accessory preferences, or availability questions. We may also collect limited technical data from website usage, such as browser type, device type, approximate location derived from IP address, referral source, and basic site interaction information used to maintain site security, improve usability, and understand whether the page is functioning properly.
Your information is used to respond to inquiries, help identify likely matching parts or accessories, provide service-related updates, reduce avoidable fitment mistakes, improve customer support, maintain internal records, and protect the site against abuse or spam. We do not claim that a web inquiry alone guarantees inventory, a reserved item, or a final fit decision. Any quotation, recommendation, or stock indication should be treated as subject to direct confirmation. Where needed, information may be used to follow up on incomplete requests, clarify vehicle details, or explain whether a request falls outside the store’s practical scope.
We do not sell your personal information. We may share data with service providers that help operate the website, manage form delivery, provide hosting, prevent spam, support security monitoring, or maintain business communications. Information may also be disclosed where required by law, legal process, or legitimate safety and fraud-prevention needs. Access is intended to be limited to people or vendors with a reasonable business need to process the information for the purposes described in this policy.
Contact form submissions and related inquiry records should not be retained for longer than 24 months unless a shorter period is appropriate, a longer period is required by law, or a legitimate business reason applies, such as resolving an ongoing dispute or documenting a transaction. Technical logs may be retained for shorter operational periods or longer when necessary for security, diagnostics, or compliance. We aim to keep information only as long as reasonably necessary for the purpose it was collected.
You may request access to personal information we hold about you, ask for corrections, withdraw consent where processing relies on consent, or request deletion where permitted by law. If you are located in the European Economic Area or the United Kingdom, you may also have rights associated with the General Data Protection Regulation or similar laws, including rights to object to certain processing, request restriction, request portability in applicable cases, and lodge a complaint with a supervisory authority. To exercise privacy rights, contact us using the details listed on this page and provide enough information for us to identify the request responsibly.
This website may use cookies or similar technologies for basic site operation, analytics, performance monitoring, form handling, or security functions. You can typically manage cookies through your browser settings, although disabling some functions may affect how the site performs. We take reasonable administrative, technical, and organizational measures to help protect personal information, but no internet transmission or storage system can be guaranteed as absolutely secure. For that reason, customers should avoid sending highly sensitive financial, government-issued, or unrelated medical information through the general contact form.
Parts of this website may have been drafted or structured with AI-assisted tools; however, the collection and use of inquiry data remain subject to this privacy policy and direct business confirmation. We may update this policy from time to time to reflect operational, legal, or technical changes. The current version is the one posted on this page, and continued use of the site after updates indicates acceptance of the revised policy to the extent permitted by law.